How to report problems or submit comments regarding Integrity Master:

Read file QUESTION.TXT to see if your concern may be documented there.
If you don't have your own utility, enter "IMVIEW QUESTION.TXT" to read this
file.


If you have a problem, please gather the following information:

   1) Describe the problem.  What do you see on your screen?   Under what
      circumstances does it happen?



   2) Please describe the steps required to reproduce the problem:




   3) Print your CONFIG.SYS and AUTOEXEC.BAT files.




   4) Print the IMPROC.TXT file you used to install Integrity Master.




   5) Please describe your computer:

      PC type:                Video Adapter:              Hard disk:
      DOS Version:            Other adapters:             Floppies:
      BIOS version:


  6) Do you use special disk partitioning software such as DMdriver?


  7) Serial number (from the diskette label) and version number of Integrity
     Master (You are NOT required to already be a registered user to report
     a problem)


If you have suggestions for improvements, complaints, compliments...whatever,
P L E A S E  let us know.  We'd like to meet your needs!


Mail the above information to:

   Stiller Research
   1265 Big Valley Dr.
   Colorado Springs, CO 80919-1014
   U.S.A.

or on CompuServe "GO STILLER" to access our support forum operated in
   cooperation with the NCSA (National Computer Security Association).

or if you are a registered user of Integrity Master, you may call
   Stiller Research directly for support with Integrity Master or help
   with a virus related problem.

or extract the above points you think may have relevance and
   send via electronic mail to:

           74777,3004  on CompuServe
           support@stiller.com on InterNet, Bitnet, etc.
           STILLER on GEnie

(Registered users have direct telephone access to Stiller Research)

